Features

Widgets To Support Your Customers


Hot spot triggered articles
Use Hot Spots to Trigger Articles

Stick help icons near complex features of your application to provide more context.

Help explain the different options without cluttering up your user interface.


A widget dedicated to an entire page

Do you have an article for an entire page in your application? Add one hot spot to your application and we can show the trigger if an article is available

Widgets for the entire page

All your tools in one place
A simple embed widget to get started quickly

Need to get started quickly? Using our simple embed widget, you can embed your knowledge base in the corner of your app.

Articles

Display articles in several different ways to get the most readability.

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Search

Powerful search to make sure your customesr are finding the right articles.

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Widgets

Use widgets to show your articles without leaving your application.

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NPS Surveys

Use Net Promoter Score surveys to guage how your customers like you.

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Checklists

Use checklists to help on board your customers or track internal progress.

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Notifications

Use notifications to post notices to your users without having to deploy code.

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Affordable Pricing


Help Article pricing is based on your amount of users.

Standard


$ 50

Per month

10 users
Unlimited articles
100 entities
Embeded Knowledge Base

Get started

Enhanced


$ 60

Per month

All of the standard features
Unlimited users
Checklists
Net Promoter Score Surveys

Get started

Faq

Frequently Asked Questions


Drop us an email if you couldn't find an answert to your question in the following list.

What is Help Article?

Help Article is a set of support tools and widgets to provide support to your customers. We are focused on businesses that provide software to their customers and need a way to ease support requests.

How long does it take?

Sign up and get access instantly. We provide default styles for Bootstrap 3 and 4.

What payment services do you support?

We accept all major credit cards.

Can I update my card details?

Yes. Go to the billing section of your dashboard and update your payment information.

Can I cancel my subscription?

You can cancel your subscription at any time. Cancelling your plan comes into effect the following month.

Can I get refund?

Yes, reach out to us to cancel your account and get a refund. Remember, the first 45 days are a free trial.

What if I want to change plans?

It's quick and easy to switch between our different pricing plans from your dashboard.

How long are your contracts?

There are no contracts. You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.

Other questions?

We're always available at support@helparticle.com